Tag: remote depositions

A court reporter knows that capturing and preserving dialogue in an accurate and precise way is critical, whether the recording occurs in a courtroom, in an environment needing captioning, or during a deposition. The National Court Reporters Association (NCRA) is the nation’s leading organization that represents captioners, legal videographers, and court reporters. The NCRA has the important duty to raise awareness in the public eye that court reporters and captioners are the “gold standard” when it comes to producing an accurate record of verbal dialogue.

Why Accuracy Matters

Whether a courtroom hearing or an out-of-court proceeding, an accurate record of what is spoken regarding a legal matter ensures that the judge (or jury) has access to this information. Many times in legal matters, having a solid basis and understanding of what occurred prior to arriving at that particular phase in a case is critical to making a sound decision. This need for an accurate record is critical at the trial, district, and appellate levels of both criminal and civil cases.

When attorneys are preparing their case and evaluating whether to settle or go to trial, depositions and other verbal testimony memorialized in writing are crucial for this analysis. All the parties must have an accurate record of what was said. In an environment that calls for closed captioning, an accurate record of what is said is important so that all of those participating in the event have full access to the presentation and its dialogue. Captioning is particularly critical when used during emergency situations. These events and proceedings are recorded by a live stenographic reporter to accurately capture the dialogue and convert it to written text for later use or public display.

Cheaper is Not Better

There are cheaper alternatives to a live stenographer when it comes to getting a record of the spoken word. Oftentimes, however, these other methods fall short when it comes to accurately capturing and precisely preserving the record. There are significant differences between a qualified stenographic court reporter and other methods of recording events and proceedings. Specifically, a qualified stenographic court reporter must:

• Undergo years of specialized training, which includes classes on topics such as procedures covering court proceedings, depositions, and live captioning; English language; as well as legal and medical terminology;
• Produce concurrent records of proceedings and events, from start to finish, with multiple backup copies;
• Abide by court rules, professional code of ethics, and laws, including maintaining control of the chain of custody of the record produced;
• Be able to differentiate between “on the record” and “off the record” discussions and accurately transcribe the information;
• Successfully create a speech-to-text real-time transcription of dialogue, sometimes with multiple speakers, and provide readable transcription immediately;
• Be able to provide instant readbacks of the record, rough drafts of the transcription, as well as expedited or same-day certified transcripts of the record;
• Obtain advanced certifications, complete continuing education credits, and remain current on the industry’s best practices, latest technology, and standards.

Contact Us Today

Alternative methods to a live stenographic reporter can come with complications. To ensure accurate and quick record transcription, contact Elizabeth Gallo Court Reporting today. Our team will make sure you have the highest quality record so that you can move your case forward with confidence.

Legal practitioners across the country can agree that there is a court reporter shortage in the industry. This was an issue before the onset of the global COVID-19 pandemic; the industry had a shortfall of reporters available compared to the demand for services in courtrooms and depositions. As a result, courts and attorneys have had to use creative methods to document and record proceedings and depositions for litigation matters. A majority of the feedback regarding digital and voice reporting as well as remote court reporting has been positive. That being said, many lawyers and courtrooms have experienced serious errors in reporting and recording of proceedings raising issues of both reliability and admissibility.

Nationwide Issue

Becoming a court reporter is no small feat. According to a study conducted by the National Court Reporters Association (NCRA), the decline in court reporters began in at least 2014 and is mostly due to two factors — experienced court reporters retiring from the industry and not enough new court reporters entering the industry. According to the NCRA report, on average, only 200 new court reporters enter the industry each year for every 1,120 who are retiring. The report predicted that the total number of qualified stenographers in the country will reduce by at least 50% by 2028 when compared to the number in 2014.

Court reporting requires training and education, including licensing. A decline in the enrollment of students at court-reporting schools makes it difficult to produce new graduates ready to enter the industry. Research shows that less than 10% of those who start certified stenographer court reporting schools graduate from the program.

Remote Court Reporters

Remote court reporting has significantly helped fill the holes where coverage was needed and no in-person stenographer was available. Performing court reporting services remotely helps stenographers provide much-needed services without traveling long distances, and the reporter can be in the same room as the parties. Some states’ laws, however, made remote court reporting difficult. California, for example, passed legislation in 2019 preventing courts from utilizing remote court reporters to memorialize court records and prohibited the use of state money to buy remote court reporting equipment.

Once the COVID-19 pandemic ensued, courts and attorneys alike were forced to pivot and allow remote court reporting to move litigation cases (particularly criminal ones) along. There are advantages to remote court reporting, namely–an increase in the pool of available reporters for proceedings and lowered overall costs because of travel and accommodation savings. Advocates state that these benefits outweigh the negative issues that arise with remote court reporting services, including its failure to provide full and open access to the general public and the difficulties found in reading body language via video.

Court Reporting Services

The skilled team at Elizabeth Gallo Court Reporting can help provide you with the litigation support you need–whether in person or remotely. Our reporters pride themselves in providing accurate and timely reporting to courts and attorneys alike. Contact us today. If you need international litigation support, contact Ancillary Legal today. Our team has significant experience and can support all your domestic and international litigation needs.

Whether you are familiar or brand new to the concept, attending remote depositions has become inevitable. As judicial orders get extended due to concerns surrounding COVID-19, in-person depositions are happening less frequently, if at all. While the conditions may not always be ideal, see below for some tips to make your remote depositions run smoothly.

BEFORE THE DEPOSITION

Training. Familiarize yourself with the program you will be using: Zoom, WebEx, GoToMeeting, et cetera. Do a quick run-through ahead of time if possible.

Send exhibits beforehand. Sending emails and downloading exhibits during the deposition takes up time. If you send exhibits before you begin, this will make things easier on your court reporter. And don’t worry about marking exhibits. Your reporter can do that for you.

Arrive early. It helps to log in to the deposition 10 to 15 minutes early for troubleshooting or to introduce yourself and share contact information.

Internet connection. Be sure to use the best internet connection available. (Hardwire into your modem if possible.)

Charge your phone. Even if you do not plan on using your phone, make sure it’s fully charged. If something malfunctions with your laptop or tablet, you will have your phone ready to connect as backup.

DURING THE DEPOSITION

Go slow. It may seem awkward to pause after questions and answers, but now more than ever it is crucial that attendees do not speak over one another during the proceedings. This creates less interruptions by the court reporter for repeats and clarifications.

Close apps. Be sure to close any programs not needed as this will help your device’s connection.

Mute yourself. If you are not actively speaking, keep yourself muted. It helps immensely with the audio quality. If you need to object or insert something on the record, unmute yourself at that time.

Audio through your phone. There is an option through remote meeting platforms to use your phone audio (dialing in and enter your meeting information) in tandem with your computer. This will maximize clear audio.

Turning off your video. If your connection gets spotty, try turning off just your video. Oftentimes, that will clear up audio issues, and you will still be present.

Headphones. Using headphones or earbuds with a microphone helps isolate deposition audio.

Be patient and open-minded. Nobody anticipated we’d be working in a global pandemic. Things may go wrong, but there’s no need to get frustrated. Take a deep breath. We’re all learning!

Background. While on video, aim to sit in front of a plain area that is lit from the side or front. When seated in front of a window, please close the blinds. Sitting in front of a bright, open window makes it difficult for attendees to see your face on screen.

Breaks! Even though most of us are comfortably seated at home, be sure to allot time for comfort breaks.

AFTER THE DEPOSITION

Don’t rush to disconnect. The court reporter will likely have questions about signature, orders, or spellings. Be sure to ask before you hop off the deposition.

Talking afterwards. Please let the court reporter know if you plan to stay in the remote meeting and speak with your client. This way the court reporter will leave the meeting instead of ending it altogether.

If you are holding remote depositions, hopefully these tips will help. Many elements that appear to be challenging just take a little time and practice. If you have questions, be sure to ask the reporter or agency hosting the deposition. Please know that court reporters appreciate you and appreciate your business!

For further information and tips, please check out Elizabeth Gallo Court Reporting’s tutorials on YouTube.

With the unique challenge of working and keeping businesses going during COVID-19, having a remote office has become our new normal but it can still be an unknown, possibly even stressful, factor amid these disruptive and uncertain times.

It’s more important now than ever to keep your mental and emotional well-being in check, as well as that of your employees and staff.

SET SCHEDULES 

Keeping a regular, and realistic, schedule is vital. Plan your day as if you were in the office with a start time, lunch time and quitting time. Make sure you allow technology-free time to pamper yourself, whether that’s reading a book, working on a jigsaw puzzle or a soothing bath.

HAVE A DEDICATED WORK SPACE

You don’t need a room specifically for your home office but find space that is to be your work area during work hours. This can be a corner in your bedroom, living room or on your kitchen table. Tell your family this is your work area during your scheduled work times. After hours, it can go back to its intended use.

GIVE YOURSELF A BREAK 

Working from home doesn’t (and shouldn’t) mean parking yourself at your desk 24-7. Your mind and body need breaks throughout the day so be sure to take them, preferably every 30 to 60 minutes. It may be getting up to stretch for a few minutes or getting a glass of water. On phone calls, get in the habit of standing rather than sitting to keep that blood flowing.

BUT WATCH OUT FOR THOSE DISTRACTIONS!

Working from home can be wonderful (saving on gas and travel time with no commute and hey, you don’t even have to wear shoes!) but being at home can lend to a host of distractions. Don’t let your laundry, that Harry Potter marathon or social media impact your productivity.

STAY CONNECTED

That said, social media is a wonderful way to keep in touch, not only with family but also co-workers. The office is not only a place to work but also a method to combat loneliness and isolation. Working from home, especially for extroverts, can create anxiety. So check in with your co-workers, not just to discuss work-related matters but also fun things, like sharing recipes and family and pet photos.

AND GET FRESH AIR

Fresh air and sunshine are a necessity. With fewer people driving, and warmer weather upon most of us, getting away from your desk, out the door and into the environment is fundamental. Not only will it invigorate you but will keep your immune system healthy.

SHARPEN YOUR SKILLS

If your workload is lighter than normal, it’s the perfect time to investigate some online courses that will improve your skills, raise the value of your expertise and give you continuing education credit. As a bonus, it also takes your mind off economic worries.

DON’T FORGET YOUR EMPLOYEES

If you’re in management, it’s imperative not to neglect your employees. Understand that they might be feeling anxious, overworked and even isolated. Make yourself available to address any issues they might have. Have regular meetings by video or phone to keep everyone up to date. Let your staff know the best way to reach you with questions or emergencies. Find out if your health plan offers support for insureds who may need it and pass that information along.

Lastly, smile and breathe!